Welcome to our website. As a specialty store providing exquisite hanging plant decorations and interior space configuration solutions, we understand the importance of your personal information and are committed to protecting your privacy.
【Special Operational Status and Privacy Commitment Statement】 Dear Customer, due to continuous losses, we have decided to conduct a clearance sale at a loss. Although we are in the final clearance sale stage, please rest assured that our legal obligations and security standards in processing your orders and protecting your personal data will not be lowered in any way. This Privacy Policy aims to transparently explain to you how we collect, use, protect, and share your personal information when you visit our website or make a purchase.
1. Personal Information We Collect
When you visit our website to purchase hanging plant decorations, we automatically collect certain information about your device (including your web browser, IP address, time zone, and some cookies installed on your device).
In addition, when you place an order or attempt to purchase during the clearance sale, we collect specific information necessary to process the order, including:
Identification and Contact Information: Your name, billing address, shipping address, email address (e.g., for receiving order confirmations), and phone number.
Payment Information: Includes your credit card number or other payment gateway information of your choice (please note that we securely process your transactions using encrypted third-party payment processors and will never store your complete credit card data in plaintext on our local servers).
2. How We Use Your Personal Information
Our primary purpose in collecting the above information is to fulfill the orders you submit on the website and ensure that the goods you purchase during clearance sales are delivered smoothly. Specific uses include:
Processing your payment vouchers and arranging logistics and shipping (e.g., mailing you hanging plants, woven hanging ropes, or related interior decorations).
Sending you order confirmations, shipping notices, and after-sales invoices.
Communicating with you via email or telephone to confirm order status or answer after-sales questions, subject to your provided preferences.
Conducting order risk and fraud screening to protect the legitimate rights and interests of merchants and customers.
3. Sharing and Disclosure of Information
We will never sell your personal information to any unrelated third party. We only share your personal information with third parties when necessary in the following situations:
Service Providers: We use third-party e-commerce platforms to host our online store and share your shipping information with logistics carriers to complete delivery.
Legal Requirements: We may disclose your information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful government requests for information, or to protect our own legal rights.
4. Data Retention and Security When you place an order through this website, we will retain your order information as a record, unless and until you request that we delete this information. We use industry-standard data encryption technologies (such as SSL/TLS protocols) to protect the security of your data during transmission and storage, ensuring the safety of your payments and personal information during clearance shopping.
5. Your Privacy Rights Under applicable laws in your region (such as the CCPA), you may have the following rights:
To request access to the personal information we hold about you.
To request the correction, update, or deletion of your personal information.
If you wish to exercise any of the above rights, please contact us at any time using the contact information provided below.
6. Policy Changes We may update this Privacy Policy from time to time to reflect updates to our operational practices or for other operational, legal, or regulatory reasons.
7. Contact Us
If you have any questions about our privacy policy, or would like to learn more about our data processing and clearance activities, please contact our operations team.